Common Error Messages

If you encounter an error message while using Storrito, this guide explains the most common ones and how to resolve them.

ChallengeRequiredException

Instagram requires additional verification to ensure your account is secure. This typically happens when Instagram detects unusual activity, such as logging in from a new device or location.

How to fix it:

1. Open the Instagram app and check for a security challenge (e.g., entering a code or confirming your login)
2. Confirm your login activity in the Meta Accounts Center
3. If you use a VPN, ensure it has a stable IP address to avoid frequent location changes
4. Limit the number of devices logged into your Instagram account

LoginRequiredException

This error means that devices connected to Instagram need to re-login with your username and password. It can occur during story posting, location search, or syncing. Storrito retries the posting process twice before displaying this error.

How to fix it:

1. Refresh your Instagram connection by disconnecting and reconnecting your account in Storrito
2. Confirm your login activity in the Meta Accounts Center
3. Make sure your Instagram password has not changed recently

Missing2FASecretException

This error occurs when Storrito detects that two-factor authentication (2FA) has not been fully set up on your Instagram account.

How to fix it:

1. Open Instagram and go to Settings > Accounts Center > Password and security > Two-factor authentication
2. Make sure 2FA is enabled using an Authenticator App (recommended over SMS)
3. Complete all setup steps, then retry the action in Storrito

VerifyCodeException

This error appears when there is an issue verifying a code during two-factor authentication (2FA).

How to fix it:

1. Make sure you entered the correct code and that it has not expired
2. Try generating a new code from your authenticator app
3. Check that your device clock is synced correctly, as time-based codes depend on accurate time

FeedbackRequiredException

This error is triggered by Instagram's spam prevention measures. It can happen if too many stickers are used or if similar content is posted repeatedly.

How to fix it:

• Use a maximum of 3 stickers per story
• Avoid posting identical or very similar content repeatedly
• Space out your story posts and vary timing

EmptyResponseException

Instagram cannot be reached due to a temporary connectivity problem. This is not caused by Storrito.

How to fix it:

• Wait a few minutes and try again
• Check Downdetector to see if Instagram is experiencing an outage

EndPointException

Storrito cannot connect to Instagram. This is similar to dialing a phone number and not getting through because the line is busy.

How to fix it:

• Wait a few moments and retry the action
• If the issue persists, contact Storrito support with details about what you were doing

IterationLimitReachedException

You have hit the system's limit for how many times an action can be attempted in a short period. For example, trying to connect an Instagram account too many times in a row can trigger this.

How to fix it:

• Wait at least 15-30 minutes before trying again

ReachedLimit (Instagram Login Restriction)

Instagram has temporarily restricted login attempts due to multiple login attempts in a short time. This restriction typically lasts between a few minutes and 24 hours.

How to fix it:

1. Wait at least 1-2 hours before attempting to log in again
2. Avoid repeated login attempts within short intervals, as this can prolong the restriction
3. Check your email for any security notifications from Instagram
4. If possible, try logging in from a different network or device

NotFoundException

The system cannot find the resource it is looking for, such as an account or post that does not exist or is not available.

How to fix it:

• Make sure the account or post you are working with is set up correctly
• Check that no passwords or usernames have changed recently
• Retry the action

NULL_VALUE

A required piece of information is missing. This can happen if a form field was not filled out or a setting was not completed.

How to fix it:

• Retry the action and make sure all required fields are filled in
• If the error persists, contact Storrito support with details about what you were doing

UnhandledException

A general error that occurs when something unexpected happens and the system does not know how to handle it.

How to fix it:

• Retry the action
• If the error persists, contact Storrito support — include details about what you were doing so we can investigate