How To Cancel Your Storrito Subscription

If Storrito no longer fits your needs, you can stop at any time. What happens next depends on how you pay.

Pay-as-you-go

There is nothing to cancel. You only pay when you add credits, so simply stop adding them. Your credits stay in your wallet, and your scheduled Stories keep posting until the balance reaches $0.

If you'd like to be sure that nothing more is charged, open the Subscription page and click Remove payment method. This switches off Auto Top-Up and deletes your saved card or PayPal account. Your credits remain usable.

Monthly or yearly top-up

If you subscribed before September 2026, you may still have a recurring top-up that adds a fixed amount of credits every month or year. On the Subscription page you have two options:

• Switch to pay-as-you-go: ends the recurring charge, free of charge. Your credits and your payment method stay, and from then on you only pay when you add credits, or automatically with Auto Top-Up.
• Cancel Auto Top-Up: ends the recurring top-up immediately. Nothing more is charged, and your remaining credits stay usable.

Either way, leave us some feedback if prompted. We really appreciate it.

Legacy plans

If you are on Storrito Standard, Professional, Enterprise or Instagram Accounts (monthly or yearly), click Cancel subscription on your Subscription page, leave us your feedback if prompted, and confirm.

• Cancellation takes effect immediately. There is no option to cancel at the end of the current billing period. The plan ends right away, all services stop and your account becomes a free account.
• A cancelled legacy plan can't be reinstated, see Can I Reinstate My Cancelled Legacy Plan?. If you'd like to keep the option to return, contact us before you cancel.
• If you pay by invoice, write to support@storrito.com and we'll cancel the plan for you.

Refunds for legacy plans follow the Storrito Refund Policy.

Refund of unused credits

If you have unused credits, we refund the remaining balance. This part isn't automated, so please contact us via support chat straight away and we'll arrange the refund. See the Storrito Refund Policy for the details.

Want to pause posting instead?

If you pay with credits, disconnect your Instagram accounts instead of leaving. The $0.50 daily connection fee stops for each disconnected account, only the $0.10 daily storage fee keeps running, and your media, designs and schedule stay in place. Reconnect when you're ready to post again.

On a legacy plan the monthly fee stays the same while the plan is active, so a pause isn't possible without cancelling. Contact us and we'll look at your options together.