How to Update Your VAT or Tax Information on Your Invoice
If you need to update the VAT number or tax information on your invoice, you can do this directly through Paddle's Customer Portal. Please follow the steps below:
How to Edit Your Invoice
- Go to the Subscription area in Storrito.
- Click Invoices to be redirected to Paddle Billing.
- You are now on the Customer Portal page.
- Navigate to the Payments section.
- Locate the order you want to update and click on it.
- Click Update invoice.
- Enter your updated VAT or tax details and click Update invoice to save the changes.
Please note: You can only revise an invoice once through the Customer Portal. If you need a further change after that, for example a second correction, contact Paddle's customer support at paddle.net, or email us at support@storrito.com and we will ask Paddle for you. For the first edit, use the Customer Portal steps above.
If you are on an older version of Storrito
If you are on an older version of Storrito (for example Storrito Standard, Professional or Enterprise), your invoices are not in Paddle's Customer Portal. Email the details you need changed to support@storrito.com and we will arrange the correction with Paddle.