Storrito support is run by a small team, and we use a helpbot called Steve to help triage and answer your questions quickly.
When you get in touch, Steve reads your message and either answers right away or routes it to the right place. For many common questions — connecting an account, billing, stickers, scheduling — Steve can give you an accurate answer in seconds, at any time of day.
Steve does his best, but he doesn't always get it right. If you feel your question hasn't been answered correctly or fully, just ask to speak to a human and one of our team will take over. You never have to settle for an answer that doesn't solve your problem.
We're a small team of four, and we look to respond to every customer query thoroughly. Whether you reach Steve or one of us directly, your message is read and taken seriously, and anything that needs a human gets one.
Have a question? Start a chat or email us at support@storrito.com and Steve will get you started.